About
We start with great customer service.
A Values-Based Company
Since we were founded in 1996, our goal has been to provide exceptional customer service with competitively-priced logistics from our headquarters in New Berlin, Wisconsin.
- We are a family–owned 3PL that treats your freight like our own.
- We provide personalized customer care and customized logistics solutions for every customer. Our customers deserve our best efforts from the start.
- Our team members are passionate about logistics and enthusiastic about providing excellent customer service. They frequently take extra action to ensure you receive outstanding attention and incomparable results.
- Our collaborations result in smart, efficient solutions for our customers. Our team members help one another to ensure that all the details of your important shipment are right. We manage each shipment professionally, personally, and with the care and follow-through you deserve.
If you want to experience the difference that comes from working with a values-based company, let us provide you with a quote or consultation. We deliver our best to you from the start.
Our Core Values:
- SERVICE: We have a ‘Service First’ culture.
- FAMILY: We treat each other with care and respect.
- RESPONSIBLE: Be above the line. We take responsibility for our actions.
- DRIVEN: We challenge ourselves to grow and reach new benchmarks every day.
- HAPPY: Pass it on! Be positive to each other, our customers, and our partners.
It’s What We Call:
“THE W.I.S. LOGISTICS EXPERIENCE”
Why Choose W.I.S. Logistics
Supply Chain Management
Our goal is to deliver our best customer service and create custom solutions for our customers. W.I.S. Logistics provides a complete menu of shipping options, including full-service 4PL. Our management of your supply chain allows your team to focus on your business while we manage the logistics and reporting. Read our 4PL case study.
Reliable Quotes
Time is money. When you ask for a quote, our specialists find the best solution at the best cost AND we make sure there is a carrier ready and available. We’re known for quality and aim to provide our best care with each call we receive.
Customized Solutions
Customized freight logistics is our specialty! You are more than a customer I.D. to us, and your cargo is more than a box or pallet. We look for ways to save time and create shipment efficiencies. By working with us, you gain a team of personalized problem solvers.
Gold Standard Carriers
We evaluate our carriers’ safety records, on-time arrivals, and insurance coverage. The quality of our service extends to the carriers with whom we choose to work. That’s why our standards meet or exceed those of the U.S. Department of Transportation.
Inventory & Packing Data
You get more than logistics when you work with us. Data and information on each shipment is easily available, so you gain more control over your inventory. We can customize the data to fit your needs, and specific information is just a click away. If your company needs reverse logistics, our data tracking simplifies the retrieval process.
Cloud Based Tracking
Use our secure cloud-based tracking to ensure that your freight is tracked from beginning to end. Our system helps you better manage costs and delivery data. It will save you time, decrease your costs, and help you focus on your customers.
Our Community
We provide direct donations, volunteer commitments, and gift cards to a variety of organizations. Thanks to our customers, we are blessed with a level of success that allows us to reach out to others and provide support to organizations that support the less fortunate. Our corporate philanthropy encourages our employees to support nonprofit fundraisers as teams and individuals. It is rewarding to strengthen our ties to one another, support causes important to us, and help make a difference for those facing challenges.
In recent years, we’ve built an annual Thanksgiving turkey drive for The Food Pantry of Waukesha County that helps feed over 900 families. We raise the funds, then buy and deliver the frozen turkeys to The Food Pantry. If you’re interested in helping with our turkey drive, “Give Them the Bird,” reach out to our managers or logistics specialists.
