About Us: Meet the 2017 WIS Logistics Team
Our Management Team
Jon Teraoka, Chief Executive Officer
“Our customers experience integrity, accountability and customer service. Those three core values work for us every day, even against much bigger competitors. Our group can turn to each other and problem solve using their greater collective knowledge. Our ability to work well on our own and as a group guarantees better results – this sets us apart from other 3PLS.”
Janelle Teraoka, President
Janelle is the backbone behind the scenes. She is a firm believer that the company is a family of people. Her dedication to helping people and her attention to detail is evident through the company’s annual community giving programs. Every month the company donates to local charities and special fundraisers.
Stacy Kageff Director of LTL, Less than Truckload Freight Services Stacy has been with us for over 13 years. She started with WIS Logistics in 2003. As director of LTL services, my responsibilities include administering, maintaining, and selling our Transportation Management System (TMS), and managing the LTL services. href=”mailto:firstname.lastname@example.org”>email@example.com
Angie Blattner, Director of Truckload Services
Overall, I’ve spent 20 years working in the transportation industry. I spent 10 years taking in everything and learning from the bottom up from an LTL freight broker. I worked as a billing clerk, office manager, dispatcher, OS&D handler and finally managed the customer department for 5 terminals which also included overseeing claims. I moved over to WIS Logistics where I started as a Truckload broker and moved my way to Truckload manager and to my current position, Director of Truckload Services.
A fun or interesting fact: I was second place in my second grade spelling bee. I lost when I mis-spelt the word ‘cheese!’ I missed one of the ‘e’s! Ironically, I hate cold cheese! firstname.lastname@example.org
Leo Finley, Director of Sales “After 28 years in the automobile sales business I have decided to take my skills and start a career in the logistics world. W.I.S. specializes in great customer service through the handling of all aspects of the freight shipping industry. If you’re concerned that your freight isn’t being handled with the care it requires, I recommend that you learn about our logistics services and get a quote for your next shipment with W.I.S. Logistics. We can create tremendous time and cost efficiencies, and help you gain a competitive advantage”. email@example.com
Read about how we perform on a day-to-day basis through client case histories. If you want to hear about how we’ve performed in a situation you’ve experienced, please call us for an applicable case history at (877) 947-0908.
Damage Control in the Field
A customer was having tremendous difficulty with a new product line.
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W.I.S. suggested using one of its carrier partners to repackage the product in the field. Our partner had numerous locations close by the customer, minimizing the potential for shifting. Damage is minimized, and the cost of returning and reshipping the product is eliminated.
Even with the cost of field service and shipping replacement packaging, the savings are significant. In the last 6 months of 2013 the customer realized an estimated $50,000+ in savings using this inventive solution from W.I.S.
Enhanced Reverse Logistics
A customer had regular returned goods shipped to them from their customers: warranted product, items that were traded for upgrades, overstock.
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This customer required several W.I.S. service products. Beginning with CustomTrax, their customized rating/routing system, the manufacturer enters the RGA information in the system, which makes it immediately available at the W.I.S. office.
W.I.S. then uses a personal, hands-on approach to contact each shipper and ensure that the product is ready and packaged for shipment, that someone is there to load a truck, and that any specialized needs for pickup (stretch wrap, liftgate, etc.) have been managed. The BOL and labels are then faxed or emailed to the return shipper. Then and only then is a truck called in to make the pickup.
Each shipment has tracking information available and visible to the customer the day after pickup. But W.I.S. provides additional support by tracking and tracing every shipment each day it is in transit. Reporting is available to the customer so they can monitor the status of each RGA.
The customer’s entire return logistics program is streamlined, shortening return cycle and warranty replacement times, preventing dock congestion and creating visibility for every RGA issued.
Cost Savings Through Innovation
A customer manufactures fragile, high-end store fixtures and point-of-purchase displays.
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W.I.S. teamed with several of its carriers to purchase offloading ramps. These carriers then load the fixtures into full logistics trailers, strap them in carefully, and include a pallet jack with the ramps for destination.
The difference is astounding. The customer realized a significant drop in their transportation expense, had transit times cut by 50% or more, and their need to purchase additional insurance was eliminated because W.I.S. carriers cover the full value of the load.
In addition, W.I.S. daily tracing provides accurate transit information to the manufacturer’s customer service team, as well as their customers at destination. With ETAs no longer a matter of guesswork, installers can plan for the timely arrival of the equipment, enabling them to schedule their crews more efficiently.
Business Marketers Group, Inc.